Privacy policy

1. Who controls your information

Sortsptclipcottage Forge Media Ltd, company number 15820471, is the controller of personal information collected through sortsptclipcottage.skin. Our registered address is 14 Foundry Lane, Sheffield S3 8AB, United Kingdom. This policy explains what we collect, why we use it and the choices available to you.

2. Information we collect

When you contact us, we may collect your name, email address, message, subject and any information you voluntarily include. Our hosting systems may process technical records such as IP address, browser type, device type, requested page, timestamps and referring page. These records support delivery, security, fault diagnosis and abuse prevention.

We do not intentionally request payment details, government identifiers or special-category information through this website. Please do not include sensitive personal information in the contact form.

3. Purposes and lawful bases

We process enquiries to respond to your request, relying on legitimate interests or steps requested before entering a contract. Security logs are processed for our legitimate interest in maintaining a safe, reliable service. Essential browser storage supports your cookie choice. Optional analytics or functional storage is used only where consent is required and provided.

4. Cookies and local storage

The site stores your cookie preference in your browser so the banner does not reappear on every page. Optional technologies, if enabled, help us understand aggregate use or remember nonessential preferences. You can reject them through the banner and can remove stored data through browser settings. Further details appear in our cookie policy.

5. Processors and international transfers

We may use hosting, email delivery, security and website analytics providers as processors acting under contractual instructions. Those providers may operate infrastructure outside your country. Where UK or European personal data is transferred internationally, we use an applicable adequacy decision, approved contractual clauses or another lawful safeguard. We do not sell personal information.

6. Retention

Contact correspondence is generally retained for up to 24 months after the last meaningful interaction, unless a longer period is needed for a legal claim, contractual record or regulatory duty. Routine technical logs are generally retained for up to 90 days. Cookie preference storage remains until removed, replaced or expired by browser controls. Data is deleted or anonymized when no longer required.

7. GDPR rights

Depending on location and circumstances, you may request access, correction, deletion, restriction, portability or objection to processing. Where processing relies on consent, you may withdraw consent without affecting earlier lawful use. You may also complain to the UK Information Commissioner’s Office or your local supervisory authority. Rights are not absolute, and we may need to verify identity.

8. California privacy rights

California residents may request information about categories of personal information collected, sources, business purposes and disclosures, and may request correction or deletion where applicable. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against anyone for exercising a lawful privacy right.

9. Security and children

We use proportionate administrative and technical safeguards, but no internet transmission is completely secure. This site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect their personal information.

10. Contact and DPO channel

Send privacy requests or questions to our data protection contact at [email protected] or write to our registered address marked “Data Protection.” We may update this policy when practices or legal requirements change and will post the revised effective date here.